Service Architecture

Every layer of your technology, managed.

Eight pillars that work together — because a backup that was never tested isn't protection, and a helpdesk that ignores security isn't support.

SEC-OP 01

Cybersecurity

The headline service. Everything else sits inside it.

Most small businesses don't discover a breach until a bank, a client, or a patient notices first. We build layers that catch the ordinary attacks — the fake invoice, the reused password, the laptop that never got patched.

24/7 endpoint monitoring and managed detection
Phishing simulation and staff security training
Multi-factor authentication and identity hardening
Immutable, tested backups with documented recovery
Dark web and credential exposure monitoring
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SEC-OP 02

Managed IT & Helpdesk

A human answers. Usually in under four minutes.

Your team gets one place to ask for help — a phone number, an email, a portal — and a named engineer who already knows your setup. No ticket black holes, no being read a script.

Unlimited helpdesk for your whole team
Patch management across every workstation
Device lifecycle: procurement, setup, retirement
Employee onboarding and offboarding done cleanly
Quarterly technology roadmap with your leadership
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SEC-OP 03

Cloud & Infrastructure

Microsoft 365 and networks designed to keep working.

We move what should move to the cloud, keep what should stay local, and make sure nobody can accidentally delete a decade of client files. Then we test the recovery, not just the backup.

Microsoft 365 tenant design and migration
Secure file sharing with permission audits
Network, firewall, and Wi-Fi engineering
Business continuity and disaster recovery drills
Vendor and software license management
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CHI-LCL 04

Onsite Chicago Support

Local engineers. Under two hours, usually much less.

Some things need a person in the room: a failed switch, new office cabling, a conference room nobody can get working. Our Chicago team arrives with parts, not just questions.

Under 2-hour onsite response in the Chicago area
Hardware repair, replacement, and imaging
Office moves, cabling, and buildouts
Conference room and AV setup
Hands-on training days for staff
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CMP-CMMC 05

CMMC Compliance

Defense and government work, without failing the assessment.

Primes now push CMMC requirements down to every subcontractor who touches controlled unclassified information, and public agencies are held to the same controls. We bring your environment to the level your contracts require, build the evidence file, and stay with you through the assessment.

CMMC Level 1 and Level 2 readiness and gap analysis
NIST SP 800-171 control implementation and documentation
SSP, POA&M, and SPRS score preparation
CUI enclave and GCC High environment design
C3PAO assessment support and evidence upkeep after award
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CMP-FTC 06

FTC Safeguards Compliance

The rule that catches accountants, lenders, and dealers.

The FTC Safeguards Rule under GLBA turned security best practices into an enforceable program: a named owner, a written risk assessment, encryption and MFA, and an annual report to leadership. If you prepare taxes, lend money, or hold consumer financial data, we build and run that program for you.

Written information security program with a designated Qualified Individual
Risk assessment refreshed annually and after major changes
Encryption, MFA, and access controls over consumer financial data
Service provider oversight with written security requirements
Incident response plan, continuous monitoring, and annual board reporting
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CMP-HIPAA 07

HIPAA Compliance for Medical Practices

Safeguards that hold up when OCR asks.

A signed BAA is the start, not the finish. We run the administrative, physical, and technical safeguards the Security Rule requires, keep the documentation current, and rehearse the breach response long before you need it.

Annual HIPAA Security Risk Analysis with a remediation plan
Written policies, BAA register, and workforce training records
EHR, practice management, and imaging systems on compliant infrastructure
Encryption, role-based access, and documented audit-log review
Breach response runbook and OCR investigation support
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CMP-AI 08

AI Governance

Put AI to work without handing out client data.

Staff are already pasting client documents into chatbots. We set the rules, approve the tools, and keep the record — so AI use is deliberate instead of accidental, and defensible when a client, insurer, or auditor asks how it is controlled.

Written AI use policy covering client data, confidentiality, and disclosure
Approved tool list with enterprise settings instead of consumer chatbots
Vendor review of data retention, model training opt-outs, and contract terms
Role-based staff training with signed acknowledgment records
AI tool inventory and periodic usage review, documented for audits and client questionnaires
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Not sure what you need?

Start with the assessment. It costs nothing.

We review your devices, backups, and accounts, then hand you a plain-English report — whether or not you hire us.