Remote Support
You're in the right place. Let's get you working again.
One click connects your device to a CalKin engineer. You keep full control — you watch the session, and you can end it at any moment.
Engineers available
Start a remote session
Already a client or have an open ticket? Connect now and an engineer picks up from there. If you're mid-outage, call us first so we can queue you.
Get Remote Support NowOpens Splashtop in a new tab · session is encrypted end to end
01
Click the button
A Splashtop session tab opens. No account or download link to hunt for.
02
Read out your code
Your screen shows a 9-digit code. Give it to the engineer you're speaking with.
03
Watch everything we do
Your screen stays visible to you. Close the window and the session ends instantly.
Not a client yet, or not sure who to ask for?
Book a free 45-minute assessment and a senior engineer will review your setup — remote, or onsite if you're in Chicago.